Easy language

This is handwerk:digital explained in plain language

You are on the handwerk:digital website.
The website is for people
who want to have or already have a craft business.
These are self-employed tradespeople.

That's what the website is for

This text says

what you need the handwerk:digital website for.
Here you can apply for everything for your business.
You fill out forms to do this.
what you have to fill in.
If there are no errors on the form
it can be sent off.

It goes to the people
who are responsible for it
and is processed.
when someone has processed the form.
Sometimes you have to pay money for the processing.
The forms tell you
You will receive feedback,

How to use the website

There are many different forms.
Each form is there for you,
other important information in lists
to be entered in lists.

Questions are asked on the website,
so that you know who has to receive the form at the end.

Who gets the form depends on

where you want to open your business,
or where you already have one,
where you live,
what work you want to do.

Where you can find what

You can fill in 5 different forms.
All forms start on the home page.
You can get there

by clicking on handwerk:digital at the top left.

If you want to become self-employed as a tradesperson
want to become self-employed,
then this is called "founding".
When you are on the homepage,

then click on Start a business now.

If you are already a craftsman or craftswoman,
then you can also say
when something changes.
To do this, click on Communicate change under the large image.

There is always someone in a business,
who is in charge.
A line is there,
when someone makes mistakes or needs help.
The difficult word for this is "management".

When a manager leaves
or a new one comes in,
then that is a change.
Even if the surname changes due to marriage.
This is also a change.
To do this, click on Notify change to management.

If you want to set up a trade
and come from a country
that does not belong to the EU,
this must first be permitted.
The difficult word for this is:
Exemption permit.
Click on Apply for an exemption permit or license to practice.

If you currently have a craft business,
but your business is to be closed,
then click on Give up business.

Have an account

If you have clicked on one of the five forms,
you will be taken to a new page.
The page is called the registration page.

For the forms, the website will later need to know
the name of your business.
You also need to say
your name, where you live
or where your business is located.

So that you don't have to say this again and again,
the website can remember all of this.
To do this, you have to enter all the information once.
This is called
create an account.

If you want to do this,
click on Create service account.
This is at the bottom right-hand side.

If you already have an account,
click on Log in with service account on the left.

Both will open another page.
It looks different from handwerk:digital.
But don't worry.
That is correct.

You will be asked for the information on the new page.
You will then be returned to the handwerk:digital portal.
At the end you will have an account.

If you have already been on the portal

If you have already answered the questions,
then you can do so here on the start page

To the left of the large image, click on::
Continue processing applications.

You can also click on Log In at the top left.
Both will take you to the registration page.

Searching for the right forms

No matter what you want to do:
You log in first.
Then you will be asked questions.

The answers are needed by handwerk:digital,
to search for the right forms.
Once all the questions have been answered,
a large overview appears.

An overview is a list.
The list contains forms.
These are the forms
you have to fill in.

Each form asks for information.
When all the information has been entered,
click on Save and check at the end.

You can now view or change the information
or change it again.
You can also do this later.

If something is wrong

Only a form without errors can be sent.
If you have filled in something,
go to the end of the form.
Click on Save and check.

It will be checked automatically,
what you have filled in.
The form will then tell you
if something is still wrong.
This is then an error.

If too little is filled in,
the information is not complete..

Click on Complete now.
You can then fill in the information now.
If you want to do this later,
click on Save and complete later.

If something is wrong,
then you need to change it.
Maybe a phone number is wrong and a number is missing.

If everything is correct

If everything is there and there are no errors,
click on Save and check again.
It will then say that the details are complete.
Click on Check and send.
Then you will see everything
you have filled in again.

If the information in a form has all been answered
and if everything is correct,
then click on Send application at the end.

The information will then be sent automatically.
It's like sending a letter, only faster.
It is then checked by someone.

If you want to do something else first,
click on Save and Back to overview.

You will then return to the large list.
Then you can take a break.
You can also unsubscribe.
Click on your name at the top right,
then click on Unsubscribe.

The information will remain in the form.
You can then view it again and again.
You just have to log in again.
You can then also change something.

There is something else important to know.
If you take a break,
the information remains in the form for 6 months.
After that it will be deleted,
because the information has become old.

If you need help

On the website you will find information
where you can get help.
Ask for help there,
if something is unclear or
if you are unsure.

To do this, you can click on the right-hand side
click on the envelope and the telephone receiver.
A small area will then open.
It says "Personal advice".
You can call there.
You can also write an e-mail.

If you want to tell us something else

If you have an idea
what can be improved,
write to us.
This is called giving feedback.
To do this, click on the hand with the thumb on the right-hand side.
If you click on it, a new page will open.
Here you can still see the website.

The first question is:
How easy was it for you to use this procedure?
In other words: How easy is it for you to find the website?

You can click on the stars.
If you find the website very good,
then click on the star on the right.
All the stars will then be blue.

If you find something not so good,
click on a star further to the left.
We want to make the website better and better for everyone.

The second question is:
What could we improve?
You can answer in the white window.

When you have finished, click on Send Feedback.
This will help us to improve the website.

What does accessibility mean?

Everyone should be able to use websites and apps.
This should be the case for everyone.
For example, also for_

blind people
deaf people
People who cannot move all their fingers.

That's why websites and apps should be accessible.
This text says: What is an accessibility statement?
And where can you complain
if a website is not accessible?

Report a barrier

You want to use the website.
But you can't,
because there are still barriers?
Then you can make a complaint.

See the accessibility statement,
where you can complain.
For example:

with an e-mail
with a phone call
with a contact form

Here you can complain about barriers on this website:

E-Mail: Barrierefreiheit@wae.bremen.de

You can complain about these things:

There are barriers on the website. And these barriers are not in the accessibility statement.
You need information from the website, but the information is not accessible.

For example:

Your computer cannot read out an important PDF file.

The accessibility statement is more than a year old.

The public body has 2 weeks
to give you an answer.
Will the answer take longer than 2 weeks?
Or does the answer not help you?
Then you can complain to this office:

Central Office for Accessible Information Technology
Teerhof 59
28199 Bremen
Telephone: 0421 361 181 87
Fax: 0421 496 181 81
E-Mail: office@lbb.bremen.de

The central office will examine your complaint.
The central office then talks to the public authority.
And the central office will give the public body a deadline.
The barriers must be removed by this date.

Does the public body fail to meet the deadline?
Then an arbitration board will deal with the dispute.
Important:
You don't have to pay anything for this:

nothing for the work of the central office
nothing for the work of the conciliation body

This text is information about the declaration on accessibility.
Because everyone should know
what rights he or she has.

Do you use websites or apps from a public body?
But there are problems with accessibility?
Then also read the accessibility statement

on the website or in the app.

The statement contains information on where you can complain.
You must first complain to the public body.
Only then can the central office help you.

You can find the accessibility statement from this website here.

Texts:

"What does accessibility mean?":
© Office for Easy Language, Lebenshilfe für Menschen mit geistiger Behinderung Bremen e.V., 2020